
State Farm® Insurance Agent Michelle Kerfin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bridget Contreras
June 12, 2025
"They have been wonderful for many years for my family! Very attentive and helpful. They are easy to talk to and get the best rate with the best coverage!"
"Thank you for your wonderful review, Bridget! I’m delighted to hear that our team has been attentive and helpful for many years and that you’ve found it easy to talk to us while getting the best prices and coverage. Your continued support means a lot to us. -Michelle"
Ali Marei
June 10, 2025
"I had a wonderful experience with State Farm, thanks to the amazing help I received from Jennifer. She was incredibly friendly, patient, and knowledgeable. Jennifer took the time to explain everything clearly and made the whole process so smooth and stress-free. It’s rare to find someone who truly cares about helping people, and she went above and beyond to make sure I got the coverage I needed. I highly recommend State Farm—and especially Jennifer—for anyone looking for great service and peace of mind!"
JP's Treats & Delivery
May 31, 2025
"Michelle is the best to work with! So personable, friendly & helpful. She has been an absolute pleasure!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
barb main
May 28, 2025
"Helpful and professional"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angeline Dryer
May 27, 2025
"Spoke with Nick and he was very professional with assisting me in removing a vehicle from my policy and then adding a new vehicle. He explained what my new bill would be regarding the proration. He was very easy to speak with and very patient when I had asked him questions regarding billing. I would highly recommend doing business with State Farm."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kevin Chiarappa
May 22, 2025
"Jennifer was great! She helped me get a document notorized free of charge not to mention she was very pleasant to deal with!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nina Easto
May 1, 2025
"Michelle is the best! Her associate Rachel was very helpful!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
George Yundt
April 29, 2025
"Both Agent Michelle Kerfin and Assistant Rachel Mehring have been excellent, timely, terrific, both aiding my wife and myself for two distinct instances, one involving a criminal theft."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gina Marcotte
April 25, 2025
"Always professional and helpful. Thank you!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Eric
April 21, 2025
"They definitely make sure you’re one happy customer, there’s no disappointment at all! Definitely keeping my business with them!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
tim hillman
April 18, 2025
"Michelle is great. Service is top notch."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Han Bestler
April 17, 2025
"Rachel was great and super helpful and personable. Had a great time updating my account and policy."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
michelle brongiel
April 11, 2025
"Thank you jennifer you helped me tremendously"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Anna Krysiak
April 10, 2025
"I would like to say that Daisy is really patient and nice person ...Her approach to the customer is really 👌 She spent time to explaining all my questions to me."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Myra Holmes
April 10, 2025
"Rachel is a great agent. She has top tier customer service. She is really personable and has great energy. Rachel was very courteous and kind in her mannerism while maintaining the utmost professional. She was patient with giving us quotes and even took time to explain things thoroughly. She is truly about helping the customer save money because she made sure my mom knew how to access the Drive and Save program through the new app. All around great customer service skills rendered to the customers."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Alex Marusarz
April 9, 2025
"Very responsive and reasonable"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dasha Rhodes
April 5, 2025
"I’m glad I came across this agent. The 5 stars reviews are very much deserving and confirmed with my experience. The person I spoke with and who addressed my needs was Scott. He was nice, professional, and VERY helpful which is always appreciated when coming from a different state. I was helped right away and my needs were met. What really impressed me was Scott’s willingness to contact my former State Farm agent’s office to inform them of my switch. This was so appreciated and one less thing I had to do with my move out of state. Moving is stressful in itself and if anyone could help make my life easier no matter how small the gesture, they for sure have my highest regard and respect. It’s the little things that count, and I’m glad Michelle’s office could help ease a bit of my burden. I also appreciated the ease of everything with already being a State Farm client. Scott was able to see my current plan and match it. His response was quick with my quotes along with the documents that I needed to sign. He also followed up with me informing me of what was happening with out-of-state policy after contacting my former agent. I love good communication, follow through and follow up and this seems to be a agencies that does just that and cares about their customers!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Helen Hennessey
April 1, 2025
"Neck is excellent always answers all my question thoroughly He is awesome to work with for all my insurance questions"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrew Crowe
March 25, 2025
"Rachel is amazing! Huge help"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
zz
March 21, 2025
"very happy with prompt help rachel gave on the phone, b blessed! :)"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Patrice O'Toole
March 19, 2025
"Added Life Insurance and new State Farm Credit card that gives me $$ back. THANKS Rachel! Called curious about what coverages they have for jewelry, Rachel informed me about a personal article policy that would help me cover my belongings. Highly recommended to call her today!"
"Patrice - thank you for taking the time to leave us a review. We are thrilled to help insure your valuable items with our Personal Articles Policy. Let us know if you need anything else - Michelle"
Linda Joy-Esposito
March 19, 2025
"We have been customers of Michelle Kerfin's office for about 20 years now. The entire staff has never been anything but understanding and helpful. They offer guidance, improvement suggestions and most of all compassion. They are more like friends "Good Neighbors" indeed! Thanks to all of them. The Esposito's"
"Thank you Linda for your business for all these years. Your 5-star review means so much to us! My State Farm team and I are happy to be here for you for all your insurance needs! We appreciate you!"
Judy Gaskin
March 17, 2025
"Nick Lazzara with State Farm asked detailed questions to help us pick the right company for our insurance needs. Very informative & polite, I would highly recommend them"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Josh Ryan
March 15, 2025
"Nick helped me bundle and get all my toys, truck and condo under one roof and found the best deals for me. Even with rising insurance rates the last few years, he found the best coverage for me and streamlined the entire process; truly happy to have someone out there who takes the time to listen and take your best interests to heart. This is the place to go, HIGHLY RECOMMEND!!"
"Thank you for taking the time to share your thoughts and experience with our team! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your insurance or financial services, we’re here to help!"
Alyssa Walsh
March 14, 2025
"I recently had the pleasure of speaking to Rachel regarding life insurance policy’s. She was extremely patient with me, and she took time to ask questions to ensure what policy would best fit my needs. I highly recommend her as she is very knowledgeable and helpful."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance with your insurance or financial services, please don’t hesitate to reach out. We are here to help!"