Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bridget Contreras

Bridget Contreras

June 12, 2025

5  out of  5
rating by Bridget Contreras
"They have been wonderful for many years for my family! Very attentive and helpful. They are easy to talk to and get the best rate with the best coverage!"
We responded:
"Thank you for your wonderful review, Bridget! I’m delighted to hear that our team has been attentive and helpful for many years and that you’ve found it easy to talk to us while getting the best prices and coverage. Your continued support means a lot to us. -Michelle"
Profile photo of Ali Marei

Ali Marei

June 10, 2025

5  out of  5
rating by Ali Marei
"I had a wonderful experience with State Farm, thanks to the amazing help I received from Jennifer. She was incredibly friendly, patient, and knowledgeable. Jennifer took the time to explain everything clearly and made the whole process so smooth and stress-free. It’s rare to find someone who truly cares about helping people, and she went above and beyond to make sure I got the coverage I needed. I highly recommend State Farm—and especially Jennifer—for anyone looking for great service and peace of mind!"
Profile photo of JP's Treats & Delivery

JP's Treats & Delivery

May 31, 2025

5  out of  5
rating by JP's Treats & Delivery
"Michelle is the best to work with! So personable, friendly & helpful. She has been an absolute pleasure!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of barb main

barb main

May 28, 2025

5  out of  5
rating by barb main
"Helpful and professional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Angeline Dryer

Angeline Dryer

May 27, 2025

5  out of  5
rating by Angeline Dryer
"Spoke with Nick and he was very professional with assisting me in removing a vehicle from my policy and then adding a new vehicle. He explained what my new bill would be regarding the proration. He was very easy to speak with and very patient when I had asked him questions regarding billing. I would highly recommend doing business with State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kevin Chiarappa

Kevin Chiarappa

May 22, 2025

5  out of  5
rating by Kevin Chiarappa
"Jennifer was great! She helped me get a document notorized free of charge not to mention she was very pleasant to deal with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Nina Easto

Nina Easto

May 1, 2025

5  out of  5
rating by Nina Easto
"Michelle is the best! Her associate Rachel was very helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of George Yundt

George Yundt

April 29, 2025

5  out of  5
rating by George Yundt
"Both Agent Michelle Kerfin and Assistant Rachel Mehring have been excellent, timely, terrific, both aiding my wife and myself for two distinct instances, one involving a criminal theft."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Gina Marcotte

Gina Marcotte

April 25, 2025

5  out of  5
rating by Gina Marcotte
"Always professional and helpful. Thank you!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Eric

Eric

April 21, 2025

5  out of  5
rating by Eric
"They definitely make sure you’re one happy customer, there’s no disappointment at all! Definitely keeping my business with them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of tim hillman

tim hillman

April 18, 2025

5  out of  5
rating by tim hillman
"Michelle is great. Service is top notch."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Han Bestler

Han Bestler

April 17, 2025

5  out of  5
rating by Han Bestler
"Rachel was great and super helpful and personable. Had a great time updating my account and policy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of michelle brongiel

michelle brongiel

April 11, 2025

5  out of  5
rating by michelle brongiel
"Thank you jennifer you helped me tremendously"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Anna Krysiak

Anna Krysiak

April 10, 2025

5  out of  5
rating by Anna Krysiak
"I would like to say that Daisy is really patient and nice person ...Her approach to the customer is really 👌 She spent time to explaining all my questions to me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Myra Holmes

Myra Holmes

April 10, 2025

5  out of  5
rating by Myra Holmes
"Rachel is a great agent. She has top tier customer service. She is really personable and has great energy. Rachel was very courteous and kind in her mannerism while maintaining the utmost professional. She was patient with giving us quotes and even took time to explain things thoroughly. She is truly about helping the customer save money because she made sure my mom knew how to access the Drive and Save program through the new app. All around great customer service skills rendered to the customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Alex Marusarz

Alex Marusarz

April 9, 2025

5  out of  5
rating by Alex Marusarz
"Very responsive and reasonable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Dasha Rhodes

Dasha Rhodes

April 5, 2025

5  out of  5
rating by Dasha Rhodes
"I’m glad I came across this agent. The 5 stars reviews are very much deserving and confirmed with my experience. The person I spoke with and who addressed my needs was Scott. He was nice, professional, and VERY helpful which is always appreciated when coming from a different state. I was helped right away and my needs were met. What really impressed me was Scott’s willingness to contact my former State Farm agent’s office to inform them of my switch. This was so appreciated and one less thing I had to do with my move out of state. Moving is stressful in itself and if anyone could help make my life easier no matter how small the gesture, they for sure have my highest regard and respect. It’s the little things that count, and I’m glad Michelle’s office could help ease a bit of my burden. I also appreciated the ease of everything with already being a State Farm client. Scott was able to see my current plan and match it. His response was quick with my quotes along with the documents that I needed to sign. He also followed up with me informing me of what was happening with out-of-state policy after contacting my former agent. I love good communication, follow through and follow up and this seems to be a agencies that does just that and cares about their customers!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Helen Hennessey

Helen Hennessey

April 1, 2025

5  out of  5
rating by Helen Hennessey
"Neck is excellent always answers all my question thoroughly He is awesome to work with for all my insurance questions"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Andrew Crowe

Andrew Crowe

March 25, 2025

5  out of  5
rating by Andrew Crowe
"Rachel is amazing! Huge help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of zz

zz

March 21, 2025

5  out of  5
rating by zz
"very happy with prompt help rachel gave on the phone, b blessed! :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Patrice O'Toole

Patrice O'Toole

March 19, 2025

5  out of  5
rating by Patrice O'Toole
"Added Life Insurance and new State Farm Credit card that gives me $$ back. THANKS Rachel! Called curious about what coverages they have for jewelry, Rachel informed me about a personal article policy that would help me cover my belongings. Highly recommended to call her today!"
We responded:
"Patrice - thank you for taking the time to leave us a review. We are thrilled to help insure your valuable items with our Personal Articles Policy. Let us know if you need anything else - Michelle"
Profile photo of Linda Joy-Esposito

Linda Joy-Esposito

March 19, 2025

5  out of  5
rating by Linda Joy-Esposito
"We have been customers of Michelle Kerfin's office for about 20 years now. The entire staff has never been anything but understanding and helpful. They offer guidance, improvement suggestions and most of all compassion. They are more like friends "Good Neighbors" indeed! Thanks to all of them. The Esposito's"
We responded:
"Thank you Linda for your business for all these years. Your 5-star review means so much to us! My State Farm team and I are happy to be here for you for all your insurance needs! We appreciate you!"
Profile photo of Judy Gaskin

Judy Gaskin

March 17, 2025

5  out of  5
rating by Judy Gaskin
"Nick Lazzara with State Farm asked detailed questions to help us pick the right company for our insurance needs. Very informative & polite, I would highly recommend them"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Josh Ryan

Josh Ryan

March 15, 2025

5  out of  5
rating by Josh Ryan
"Nick helped me bundle and get all my toys, truck and condo under one roof and found the best deals for me. Even with rising insurance rates the last few years, he found the best coverage for me and streamlined the entire process; truly happy to have someone out there who takes the time to listen and take your best interests to heart. This is the place to go, HIGHLY RECOMMEND!!"
We responded:
"Thank you for taking the time to share your thoughts and experience with our team! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your insurance or financial services, we’re here to help!"
Profile photo of Alyssa Walsh

Alyssa Walsh

March 14, 2025

5  out of  5
rating by Alyssa Walsh
"I recently had the pleasure of speaking to Rachel regarding life insurance policy’s. She was extremely patient with me, and she took time to ask questions to ensure what policy would best fit my needs. I highly recommend her as she is very knowledgeable and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance with your insurance or financial services, please don’t hesitate to reach out. We are here to help!"