State Farm® Insurance Agent Michelle Kerfin

"They definitely make sure you’re one happy customer, there’s no disappointment at all! Definitely keeping my business with them!"

"Michelle is great. Service is top notch."

"Rachel was more than pleasant, she was knowledgeable, helpful and right on task - I couldn’t have had a better insurance experience. Scott Jobb"

"Rachel was great and super helpful and personable. Had a great time updating my account and policy."

"Thank you jennifer you helped me tremendously"

"I would like to say that Daisy is really patient and nice person ...Her approach to the customer is really 👌 She spent time to explaining all my questions to me."

"Rachel is a great agent. She has top tier customer service. She is really personable and has great energy. Rachel was very courteous and kind in her mannerism while maintaining the utmost professional. She was patient with giving us quotes and even took time to explain things thoroughly. She is truly about helping the customer save money because she made sure my mom knew how to access the Drive and Save program through the new app. All around great customer service skills rendered to the customers."

"Very responsive and reasonable"

"I’m glad I came across this agent. The 5 stars reviews are very much deserving and confirmed with my experience. The person I spoke with and who addressed my needs was Scott. He was nice, professional, and VERY helpful which is always appreciated when coming from a different state. I was helped right away and my needs were met. What really impressed me was Scott’s willingness to contact my former State Farm agent’s office to inform them of my switch. This was so appreciated and one less thing I had to do with my move out of state. Moving is stressful in itself and if anyone could help make my life easier no matter how small the gesture, they for sure have my highest regard and respect. It’s the little things that count, and I’m glad Michelle’s office could help ease a bit of my burden. I also appreciated the ease of everything with already being a State Farm client. Scott was able to see my current plan and match it. His response was quick with my quotes along with the documents that I needed to sign. He also followed up with me informing me of what was happening with out-of-state policy after contacting my former agent. I love good communication, follow through and follow up and this seems to be a agencies that does just that and cares about their customers!"

"Neck is excellent always answers all my question thoroughly He is awesome to work with for all my insurance questions"

"Rachel is amazing! Huge help"

"very happy with prompt help rachel gave on the phone, b blessed! :)"

"Added Life Insurance and new State Farm Credit card that gives me $$ back. THANKS Rachel! Called curious about what coverages they have for jewelry, Rachel informed me about a personal article policy that would help me cover my belongings. Highly recommended to call her today!"

"We have been customers of Michelle Kerfin's office for about 20 years now. The entire staff has never been anything but understanding and helpful. They offer guidance, improvement suggestions and most of all compassion. They are more like friends "Good Neighbors" indeed! Thanks to all of them. The Esposito's"

"Nick Lazzara with State Farm asked detailed questions to help us pick the right company for our insurance needs. Very informative & polite, I would highly recommend them"

"Nick helped me bundle and get all my toys, truck and condo under one roof and found the best deals for me. Even with rising insurance rates the last few years, he found the best coverage for me and streamlined the entire process; truly happy to have someone out there who takes the time to listen and take your best interests to heart. This is the place to go, HIGHLY RECOMMEND!!"

"I recently had the pleasure of speaking to Rachel regarding life insurance policy’s. She was extremely patient with me, and she took time to ask questions to ensure what policy would best fit my needs. I highly recommend her as she is very knowledgeable and helpful."

"Wow, what an outstanding insurance company Michelle’s always on top of it, but I’ve been working with Jennifer and Rachel Recently and they both give unbelievable service and are kind attentive, and extremely knowledgeable What Fantastic agency, That truly cares!!!!!! I’ve been challenged to leave many times, but have never decided to because of excellent service!!! No reason to shop in you or else!!!"

"Daisy was very friendly, informative and patient when I called to inquire about a policy."

"Daisy was excellent! Very efficient and kind over the phone."

"Rachel was extremely helpful and professional."

"I switched from Geico to State Farm about ten years ago and have been very happy ever since. I've encountered some phenomenal agents, but none compare to Scott Johnson. He has been a wealth of information and always responds promptly when any issues arise. What really speaks volumes about his character was when I called one time and he had just returned from lunch. He overheard that I was on the phone and immediately took the headset from the other representative to assist me with my problem. That gesture truly made me smile. Thank you, Scott Johnson. You are a calming presence in the most chaotic situations."

"nick was super helpful took care of my bussiness insurance and also sent my investors certificate of insurance all within an hour thats what i call superior service"

"I am so happy that I made the decision to move all my insurance business to the Michelle Kerfin agency! I gave this agency a call when Amfam decided to raise my rates by 30% over a 2 month period even though I had never filed a claim. Jennifer has been absolutely amazing! She patiently answered all of my questions and helped me choose exactly the coverage I needed for my home,our cars, our boat, and my jewelry. Every policy came in lower in price than what I was currently paying! I couldnt be happier! Thank you Jennifer and the great folks at the Kerfin Agency!"

"Great team. Really appreciate Michelle, Jen, and Rachel"