State Farm® Insurance Agent Michelle Kerfin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Han Bestler
August 21, 2025
"Everyone at this office is amazing to work with, super great service and everyone is very friendly!"
Tim Newcomb
August 16, 2025
"I added a new car to my policy. Rachel was thorough and helpful as always. I appreciate the excellent service."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jason Obora
August 13, 2025
"Always fast and friendly service."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carl Carey
August 13, 2025
"Jennifer was easy to talk to and very patient. answering all questions along the way."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
jeff andrews
August 12, 2025
"Rachel helped update our policies to remove our sold vehicle. Fast and efficient."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Haworth
August 12, 2025
"Great Experience with Nick both on the phone and in person! Super Helpful !!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike Sieling
August 6, 2025
"Just received assistance with auto insurance from Rachel Mehring at this office. We had two policies and she ran the numbers multiple ways to get the best rate for our family of four drivers. Thank you for your help and friendly service."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amanda Bryll
August 4, 2025
"Today I had the pleasure of working with Jennifer on the phone. She was extremely thorough and helpful with me. I am extremely grateful for what she was able to do for me and my family with our auto insurance! The time and dedication she gave was amazing!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stan and Debbie Rea
July 23, 2025
"Very easy procedure to add a car to my policy. Very friendly and knowledgeable staff."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
nicholas smith
July 22, 2025
"Got great customer service and answers to every question insurance related i had. Got off the phone with a new amazing rate and couldn't be happier."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mateusz Matczuk
July 22, 2025
"Super helpful with setting up my business insurance, definitely recommend"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ida-Regina Oliver
July 22, 2025
"Scott was very helpful in providing information about my car insurance policy. He demonstrated excellent customer care. Where I work, they tell us that not only customer satisfaction is important, but also customer loyalty is a goal. Well, Scott's presence, patience, responsiveness, and sincerity have contributed both to my being a satisfied customer and a loyal one. He is a keeper! Well done!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kim Anderson
July 22, 2025
"The staff at the Homer Glen, IL State Farm office go above and beyond expectations. They are always professional, friendly and very accommodating in order to get the task completed."
Thomas Grisel
July 14, 2025
"Rachel was absolutely amazing in helping me get my policy moved from Illinois to North Carolina! When I was having issues contacting my local State Farm agent she called them and got them on the line on more than one occasion."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Ray Sparr
July 2, 2025
"Rachel is tenacious in her salesmanship. She is very professional. She is wonderful…."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sarah Ziesmer
June 28, 2025
"Thank you for always being so helpful!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cully Culpepper
June 16, 2025
"Very throughly with details rates etc, Jen took her time cause I had time today to get it corrected . She’s SUPER DOPE!!🫡🫡 🌟🌟🌟🌟🌟 better get you an agent like her! Franchise player!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brian Sullivan
June 16, 2025
"The agency staff member, Jennifer was friendly, professional, spent time getting all the information and answering my questions for an accurate auto and home policy quote. I look forward to working with Jennifer and this agency."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bridget Contreras
June 12, 2025
"They have been wonderful for many years for my family! Very attentive and helpful. They are easy to talk to and get the best rate with the best coverage!"
"Thank you for your wonderful review, Bridget! I’m delighted to hear that our team has been attentive and helpful for many years and that you’ve found it easy to talk to us while getting the best prices and coverage. Your continued support means a lot to us. -Michelle"
Ali Marei
June 10, 2025
"I had a wonderful experience with State Farm, thanks to the amazing help I received from Jennifer. She was incredibly friendly, patient, and knowledgeable. Jennifer took the time to explain everything clearly and made the whole process so smooth and stress-free. It’s rare to find someone who truly cares about helping people, and she went above and beyond to make sure I got the coverage I needed. I highly recommend State Farm—and especially Jennifer—for anyone looking for great service and peace of mind!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
JP's Treats & Delivery
May 31, 2025
"Michelle is the best to work with! So personable, friendly & helpful. She has been an absolute pleasure!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
barb main
May 28, 2025
"Helpful and professional"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angeline Dryer
May 27, 2025
"Spoke with Nick and he was very professional with assisting me in removing a vehicle from my policy and then adding a new vehicle. He explained what my new bill would be regarding the proration. He was very easy to speak with and very patient when I had asked him questions regarding billing. I would highly recommend doing business with State Farm."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kevin Chiarappa
May 22, 2025
"Jennifer was great! She helped me get a document notorized free of charge not to mention she was very pleasant to deal with!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nina Easto
May 1, 2025
"Michelle is the best! Her associate Rachel was very helpful!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"