State Farm® Insurance Agent Michelle Kerfin

"I spoke with Daisy over the phone and she was incredibly helpful. She kindly explained everything extremely well and thoroughly, making sure i understood everything completely. She was very clear and patient, making my overall experience wonderful."

"I needed a certain insurance and called state farm and they directed me to this office. The employee who helped me, Daisy, found the insurance that met my needs. I'm very impressed with her knowledge of the job; she withstood over an hour of my questions and sounded happy the whole time."

"I have been working with Nick at the Michelle Kerfin office. Nick has helped me with a variety of things that have come up over the past year. He has been unbelievably kind, patient, and professional. I can always count on Nick to follow up and get done what he says he will get done. Dealing with Nick has been very refreshing!"

"Friendliest staff ever! Every team member helps out. Truly the best office in Will County! I just had my home and auto bundled after hours. Now that is true dedication. The Kerfin team are winners. They won't stop until you get what you want done."

"So professional and friendly. Rachel went above and beyond to provide the best possible coverage for us while saving us money in the process. I can't say enough."

"State farm agent Jennifer did an amazing job helping me set up my appointment and take care of everything I needed. She is absolutely AMAZING!! Can't thank her enough."

"Great Experience with Nick both on the phone and in person! Super Helpful !! Always willing to help !!! Great Positive attitude!!!"

"Scott was great! He was knowledgeable and very helpful with explaining everything. Their rates were also great. Easy to talk to and get the information you need. I would recommend calling"

"I finally switched from Allstate to State Farm last year after Allstate left me without auto insurance for months without notifying me of the change. My price was basically cut in half. I just moved my home insurance to start the new year and bundled it with my auto. I'm saving well over $2k from switching and the customer service is wonderful. I'd give more starts if possible."

"I had difficulty submitting information, but my homeowners claim on my computer and my phone went to State Farm office of Michelle Kerfin Where I was helped by Jennifer Ryan Who explained what the difficulty was and submitted my claim to State Farm claims. I was in and out less than a half hour thanks to the folks at Michelle Kerfin’s office"

"Another outstanding piece of work by my wonderful State Farm agency they updated my policy recently for some work that was done in my home. It improved my house which lowered my rates which provided me with a refund Undateable to me. I received a check in the mail that was fairly significant come along with a letter of the next day explaining everything, but before that I called up the agency to find out how I receive such a wonderful benefit and Rachel was able to be there still at 6 o’clock helping me understand my windfall always there when you eat them. She was also there earlier in the day answering another question for me about a previous claim other places might offer you what you think is same service for less money, but don’t be fooled pay for quality service and a quality product with State Farm and quality people.!!! Wow, what an outstanding insurance company Michelle’s always on top of it, but I’ve been working with Jennifer and Rachel Recently and they both give unbelievable service and are kind attentive, and extremely knowledgeable What Fantastic agency, That truly cares!!!!!! I’ve been challenged to leave many times, but have never decided to because of excellent service!!! No reason to shop in you or else!!!"

"daisy and rachel were both super helpful with setting my insurance up! they were efficient and made it super easy!!! thank you again!"

"I found Michelle when I wasn't even looking for insurance. I was driving to work one morning behind this white Jeep Wrangler with a tire cover for a State Farm agent and decided that was pretty smart advertising. I called that day for a quote it was going to save me almost $100 a month, and I made the switch. You won't find a more respectful, kind, and attentive insurance agent than Michelle Kerfin and her staff."

"Best customer service around"

"Rachael was very professional, courteous, and had a forthcoming way about her that was very genuine and I felt as if she has a great truth telling style and shot me straight from the word, Go. I will definitely be getting insurance with State farm as a result of her openness, and the fact that I didn't have to pull information out,or puzzle information out of the agent. The way she spoke was exactly on point. And as a result of her sales pitch,which was outstanding is how you get and retain customers 💯💯"

"Very nice and reasonable people"

"Everyone at this office is great. anytime I called they helped me right away. I needed my car towed and I called them and they were right on it. And the towing company they gave us to call was great. Awesome people to have insurance with"

"Ask for Jennifer. She will get you the best rate."

"Rachel was very helpful when I needed her in a pinch. I didnt have much time and she was very responsive. Excellent customer service!"

"I cannot express the service and experience that Michell Kerfin State Farm office has. The knowledge and help they offer is above and beyond for your insurance needs. Thank you"

"Jennifer helped me so much. I had to change banks and my payment was declined. I came in to the office and she helped me with everything!"

"I LOVE TALKING TO SCOTT! HE WAS VERY HELPFUL ON ALL ISSURE"

"Jennifer was very Helpful with adding new items to my policy."

"Jennifer at Michelle Kerfin’s office is awesome! Took care of transferring vehicle insurance from one state to another and reviewed all of our existing policies. All done in a timely fashion. A great asset to the office!"

"Very relatable and easy to talk to and work with. She explains what’s going on and returns phone calls. I highly recommend her office and team to anyone who wants a personal connection"